1. Instructor lead on-line training
2. One-on-one coaching
3. National / annual associate meeting topics with break out sessions
4. Classroom instruction emphasizing technique practice with role-plays and case studies
Learning objectives: with these leadership techniques, you will be able to:
- Define the role of a manager as a leader of people
- Recognize and adapt to different motivational needs
- Describe how to use influencing and persuading skills and be a good leader
- Leverage emotional intelligence
- Know when to listen, question and recommend in the role of a manager leader
- Know how to craft and communicate a future focus to excite and compel the group to action
- Apply various leadership skills based on the situation to be a good leader
- Apply the trust equation of a good leader: credibility + reliability + intimacy / self-promotion
- Establish a psychological safety net so Associates will take the "risk' of change
- Craft strategies to overcome resistance to change
- Empower others to lead when appropriate
- Recognize that to be a good leader the role of the manager must be a good follower
Note:
"The role of a manager as a good leader, like an orchestra conductor derives his / her true power from his ability to make other people powerful." From The Art of Possibility
"He was not afraid of the competition of other ideas …Free of the greatest vice in a good leader, his ego never came between him and his job." Dean Acheson describing Harry S. Truman
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